Tuesday, January 18, 2005
POLITICS AS USUAL: STAMPING OUT EFFICIENCIES
Our stamp of approval?
So, I'm no CEO, but I think I could figure a few things out.
IF e-commerce and technology is pistol whipping my business;
IF I'm losing more and more customers each year because of said technology;
IF my business is widely viewed internally and externally as inefficient, unresponsive and generally slow;
IF my business is to be exactly the opposite;
I SHOULDN'T RAISE THE PRICE OF MY PRODUCT.
But Canada Post did.
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